Shelford Oncology

Privacy Notice

Last updated: June 2026Shelford Oncology Ltd takes patient confidentiality and data protection seriously. This notice explains what personal information we use, why we use it, who we may share it with, and your rights.---## Who we areShelford Oncology Ltd provides private oncology and medico-legal services through Dr Henno W. Martin, Consultant Clinical Oncologist.Shelford Oncology Ltd is the data controller for personal information processed in connection with:* private oncology work
* professional correspondence
* medico-legal work
* billing records held by Shelford Oncology Ltd
* enquiries sent through this website or to Shelford Oncology email addressesFor private appointments arranged through Cambridge Urology Partnership, Cambridge Urology Partnership LLP may also process appointment, administration, billing, and patient pathway information for its own purposes and in accordance with its own privacy notice.---## Information we may processWe may process:* names and contact details
* dates of birth and patient identifiers
* GP and referring clinician details
* insurer and billing details
* clinical correspondence
* clinic letters
* investigation results
* imaging and pathology reports
* treatment records
* medico-legal instructions, records, reports, and correspondence
* email correspondence and appointment administration recordsHealth information is special category personal data and is handled with additional safeguards.---## Why we use personal informationWe use personal information to:* respond to enquiries
* arrange appointments
* provide private oncology advice and treatment planning
* communicate with patients, GPs, insurers, hospitals, and other healthcare professionals
* keep clinical records
* manage billing and administration
* prepare medico-legal reports
* comply with professional, regulatory, legal, and insurance obligations
* maintain secure business records---## Lawful basisFor clinical care and private practice administration, we process personal information because it is necessary to provide healthcare services, manage the contract for private care, comply with legal and professional obligations, and pursue legitimate business interests in running a safe and accountable clinical practice.For health information, we process special category data where this is necessary for the provision of healthcare or treatment by a health professional, and where necessary for the establishment, exercise, or defence of legal claims.For medico-legal work, we process personal information and special category data to provide expert opinion, correspond with instructing parties, prepare reports, and comply with legal, professional, and regulatory obligations.We do not use patient information for marketing without consent.---## Who we may share information withWe may share relevant information with:* patients and their representatives
* GPs and referring clinicians
* private hospitals and treatment providers
* Cambridge Urology Partnership
* GenesisCare
* Sciensus
* insurers and billing providers
* laboratories, imaging providers, and pathology providers
* solicitors, courts, counsel, and medico-legal instructing parties
* IT, cloud storage, and professional service providers
* regulators, where required by law or professional dutyWe share only the information needed for the relevant purpose.---## Storage and securityShelford Oncology Ltd stores company clinical and medico-legal records in secure business systems, including Microsoft 365 services controlled by Shelford Oncology Ltd.Access is restricted to authorised users. Devices used for company work are password protected and encrypted.Ordinary email is not fully secure. Please do not send urgent clinical concerns or highly confidential medical information by ordinary email unless you accept that risk.---## RetentionClinical records are retained in line with professional, legal, insurance, and healthcare record keeping requirements.Medico-legal records are retained for as long as necessary for the relevant case, legal, regulatory, insurance, and professional obligations.Administrative and billing records are retained for accounting, tax, legal, and audit purposes.---## Cookies and analyticsThis website uses essential technology required for the website to function.With your consent, we use Google Analytics to understand how visitors find and use the website. This helps us understand, for example, which pages are viewed, which links are clicked, and whether visitors find the site through search engines or referral links.Google Analytics may use cookies or similar technologies. Analytics cookies are not loaded unless you accept analytics cookies on the website.You can reject analytics cookies when the banner is shown. You can also change your choice using the “Cookie settings” link on the website.---## Your rightsYou have rights under data protection law, including the right to request:* access to your personal information
* correction of inaccurate information
* restriction of processing
* objection to some types of processing
* deletion of information in some circumstancesThese rights are subject to legal and professional exceptions, particularly for clinical records and medico-legal records.To make a request, contact:[email protected]---## ComplaintsIf you are concerned about how your information has been handled, please contact Shelford Oncology Ltd first.You can also complain to the Information Commissioner's Office.